Privacy Policy

Last updated: December 2025

1. Who is responsible?

Refined Movement processes personal data in accordance with the General Data Protection Regulation (GDPR). We are responsible for the processing of your personal data as described in this privacy policy.

2. What data do we process?

We may process the following personal data:

• Name and contact details (email address, phone number, address)
• Booking information and class history
• Health information (only if shared by you for safe participation)
• Payment details
• Website data (IP address, browser type, browsing behaviour)

3. Purposes

We process your data for the following purposes:

• Execution of our services and bookings
• Ensuring your safety during classes
• Communication about your bookings and membership
• Sending newsletters (only with your consent)
• Complying with legal obligations

4. Sharing with third parties

We only share your data with necessary service providers who support us in delivering our services, such as:

• Trainin (booking system)
• Mollie (payment processing)
• Other service providers bound by processing agreements

We never sell your data to third parties.

5. Retention periods

• Customer data: During active membership + 2 years
• Administration: 7 years (legal obligation)
• Health information: Deleted upon termination of membership

6. Cookies and Tracking

6.1 Functional cookies

We use functional cookies that are necessary for the proper functioning of the website, such as remembering your cookie preferences.

6.2 Meta Pixel (Facebook/Instagram)

With your consent, we use the Meta Pixel (formerly Facebook Pixel) to measure the effectiveness of our advertisements on Facebook and Instagram. The Meta Pixel places a cookie and collects anonymised data about your visit, such as pages visited.

This data is processed by Meta Platforms Ireland Ltd., based in Dublin, Ireland. Meta may use this data to show advertisements on Facebook and Instagram. More information about how Meta processes data can be found in Meta's privacy policy.

You can withdraw your consent at any time by deleting your cookies. On your next visit, consent will be requested again.

6.3 Your cookie preferences

On your first visit to our website, we ask for your consent to place tracking cookies. You can choose to:

• Accept: The Meta Pixel is activated and helps us improve our advertisements.
• Decline: No tracking cookies are placed and the Meta Pixel is not loaded.

7. Your rights

You have the right to:

• Access your personal data
• Correction of inaccurate data
• Deletion of your data
• Object to processing
• Restriction of processing
• Portability of your data

To exercise your rights, contact us at hello@refinedmovement.com.

8. Minors

For the processing of data of persons under 16 years of age, consent from a parent or guardian is required.

9. Security

We take appropriate technical and organisational measures to protect your data, including:

• SSL encryption on our website
• Limited access to personal data
• Secure storage of data

10. Changes

We may update this privacy policy from time to time. The most recent version is always available at refinedmovement.com.

11. Contact

Do you have questions about this privacy policy or about the processing of your data? Please contact us:

Refined Movement
Van Weedestraat 12A
3761 CE Soest
hello@refinedmovement.com